Aqq9 Terms and Conditions

By using the aqq9.win website and its mobile application (collectively, the "Platform"), you are agreeing in full to these Terms and Conditions. These Terms and Conditions form a legally binding agreement between aqq9 and each user. It is therefore essential that you read this entire document carefully before using the Platform.

Aqq9 is an internationally licensed online betting and gaming platform. We offer cricket, football, Live Casino, slots, and much more for players in Bangladesh. Our commitment is to operate this service with full transparency and responsibility.

These Terms and Conditions are written in plain language so every user can understand them easily. If any section is unclear, our support team is available around the clock to help.

The following conditions must be met to open an account and use the aqq9 platform:

• You must be at least 18 years old. Account registration by minors is strictly prohibited.
• You are not a resident of any country or region where online gaming is completely prohibited.
• You are registering on the platform of your own free will and with full awareness.
• All information provided at registration is truthful, accurate, and complete.
• You do not already have an existing aqq9 account, nor has any previous account been closed.

After registration, aqq9 may request identity verification (KYC) at any time. You may be required to submit a national ID, passport, or other valid identity document. Withdrawals may be temporarily held until verification is complete.

Each user may operate only one account. If a single individual holds multiple accounts, aqq9 reserves the right to close all of them and forfeit any bonuses or winnings.

• Keep your account password and login credentials strictly confidential. Do not share them with anyone.
• If you suspect unauthorized access to your account, notify the support team immediately.
• The name, mobile number, and payment method registered on the account must all belong to the same individual.
• Transferring or selling your account to any other person is strictly prohibited.
• Accounts that remain inactive for an extended period may be temporarily locked. Please contact support to reactivate your account.

Aqq9 may verify or temporarily suspend any account at any time for security purposes. In such cases, we will notify the user as promptly as possible and assist in resolving the issue.

Aqq9 supports multiple deposit methods, including Mobile Banking, Nagad, Rocket, bank transfer, and cryptocurrency (USDT, BTC, ETH). The minimum deposit amount is just BDT 50.

• Deposits may only be made from a payment account registered in your own name.
• Payments sent from third-party accounts will not be accepted and will be returned.
• No additional charges are applied for deposit processing.

A completed KYC verification is required on your account before withdrawing funds from aqq9. Most withdrawal requests are processed within 15 minutes.

• Withdrawals can only be made to the same payment method used for the original deposit.
• The minimum withdrawal amount is BDT 200.
• To withdraw funds earned from a bonus, you must meet the designated wagering requirements.
• Suspicious transactions may require additional verification, and withdrawals may be temporarily placed on hold.
• The maximum withdrawal per day is BDT 200,000. For larger amounts, please contact support.

Aqq9 regularly offers a range of bonuses and promotional deals — including a welcome bonus, daily cashback, free bets, referral bonuses, and VIP rewards. The following terms must be met to qualify for these bonuses.

• Each bonus has a specific wagering requirement that must be met before a withdrawal can be made.
• The same person or household may not use any single bonus offer more than once.
• Bonuses that are not used within the specified timeframe after being credited will be automatically cancelled.
• Attempting to withdraw before meeting the bonus terms will result in the bonus being cancelled.
• Aqq9 reserves the right to modify, suspend, or cancel any bonus offer at any time.

Certain general rules apply when placing bets on aqq9. These Terms and Conditions cover all types of betting, including cricket, football, Live Casino, and slots.

• Bets cannot be cancelled once placed, unless aqq9 itself voids a bet due to a technical error.
• Odds for an event are fixed before it begins. For live betting, odds may change at any time.
• If an event is cancelled or abandoned, the staked amount will be refunded.
• Match fixing or placing bets using insider information is strictly prohibited.
• Any bet placed by exploiting a technical error will be considered void.
• The minimum bet amount is BDT 10, and the maximum bet limit varies by event.

Aqq9 reserves the right to make the final decision on any disputed bet outcome. In such cases, the official result issued by the relevant sports governing body will be considered definitive.

The following activities are strictly prohibited on the aqq9 platform. Violations will result in immediate action:

• Placing bets or playing games using automated bots, scripts, or software.
• Exploiting system vulnerabilities or bugs to gain an unfair advantage.
• Money laundering or transacting with funds from illegal sources.
• Attempting to access another user's account.
• Bypassing the verification process using a false identity or forged documents.
• Opening multiple accounts to take advantage of bonuses.
• Harassment of or offensive behavior toward other users on the platform.

Aqq9 places responsible gaming at the very top of its priorities. Betting is a form of entertainment — it should never be treated as a source of income. We want every user to enjoy the platform in a healthy and safe way.

• Set a budget for yourself — daily, weekly, or monthly — and stick to it.
• Avoid chasing losses by placing more bets in an attempt to recover money you have lost.
• If you feel you are developing a betting addiction, use the self-exclusion option immediately.
• Be honest with family and friends — betting in secret is a sign of addiction.
• Avoid betting when you are under stress or feeling depressed.

For full details on how your personal information is collected, stored, and used, please see our Privacy Policy can be found on the page. The key points are summarized below:

• Information provided during registration is used solely for account management and identity verification purposes.
• Your information is never shared with third parties unless required by law.
• All data is protected through SSL encryption and advanced security measures.
• You may request to view or delete your data at any time.

Aqq9 strives to keep its services running smoothly and without interruption. However, aqq9 cannot be held liable in the following situations:

• Losing a bet or having a game interrupted due to a lost internet connection.
• Delays caused by issues with third-party software or payment gateways.
• Account details leaked due to the user's own negligence.
• Service disruptions caused by natural disasters, cyberattacks, or other unforeseen circumstances.

Any disputes or complaints will first be addressed through our support team. If the support team is unable to resolve the matter, the designated international arbitration process will be followed.

Aqq9 reserves the right to update these Terms and Conditions at any time. When changes are made, the revision date at the top of the page will be updated, and users will be notified via their registered mobile number or email for any significant changes.

Continued use of the platform after any changes have been made constitutes acceptance of the updated terms. If you do not agree with the new terms, you may stop using the platform and contact support to request account closure.